
Documenting moving damage: photos, note and deadlines
A scratch on a wardrobe during a move: what the Code of Obligations and industry terms say about reporting, deadlines and liability, and what a damage note can record.
6 min read

Moving company
A request from your website, a quote by rooms, m³ or hours, a calendar for crew and vans, a job sheet on the phone and payment on the day: a web app for small moving companies in Switzerland.
For now, it is an idea.
A request arrives by phone, WhatsApp or e-mail, and the quote is written in the evening with a calculator and experience: how many rooms, which floor, with or without a lift, how many people, how many hours. On the day of the move the address, floor and special notes are on a slip of paper, and a scratch on a wardrobe is photographed with a phone that then keeps the picture somewhere in its gallery.
We are building a web app that follows the path of a move and nothing more: request, quote, acceptance, crew plan, job sheet, damage note and payment. It will calculate in CHF, create QR-bills, know the public holidays of your canton and work in German, French, Italian and English. The data will be stored on infrastructure in Switzerland. Simple on purpose, so the time stays with your jobs.
For small moving companies in Switzerland, from an owner with one van and casual helpers to a firm with several vehicles and a regular crew.
Your customers will enter addresses, rooms or volume, a preferred date and photos on your page or in a form on your own website. The app will deliver each request with what you need to write a quote, so you do not have to ask again.
From the request, the app will suggest volume, crew and hours, with a surcharge for floors without a lift. You choose a fixed price or billing by time, optionally with a price limit, and you can change every value. A quote should be ready to send in about two minutes.
Customers will read the quote in the browser, confirm your terms and accept with a tap, with no account. The app will record the time and the version of your terms at acceptance and provide the quote as a PDF in your customer’s language.
Every accepted quote will appear in the calendar as a job, with the people and vehicles it needs. You will assign the crew, and the app should warn you when a day is overbooked or falls on a public holiday.

On the phone, the crew will see address, floor, lift and notes, with large buttons for start and finish. A damage can be recorded in two taps with up to eight photos. The app records what was seen and does not judge liability.
At the end of the job the crew will collect the amount in cash, by TWINT or by QR-bill. The app should create a receipt, record extras added on site with a reason, and show VAT when your business is subject to it.
The same commitments apply to every app that grows out of our ideas.
Our apps store your data on infrastructure in Switzerland. Where exactly is stated on one page – not spread across several documents.
We do not sell, rent or pass on your data. We earn from the app, not from what you entrust to it.
Your data is not used to train AI models. Not ours, and not anyone else’s.
We design to the Swiss Data Protection Act and build privacy in from the start – not as an adjustment at the end.
Is your question not answered here? Write to us – we read every message.
ContactThe app will store requests, quotes, job plans, photos and invoices on infrastructure in Switzerland. Some functions, such as online payment or messages to the phone, will need service providers; we will disclose which ones before launch. This website itself runs on our own server at Infomaniak in Switzerland; what is stored where is set out in the privacy policy.
Only the people assigned to a job will see its addresses, from the day before and for a limited time afterwards. The app will not track the location of your people. We build to the FADP; how your business handles it is up to you.
No. We do not sell, rent or pass on data, and we do not use it to train AI models. The request page will do without advertising and without tracking.
No. The damage note will record what the crew saw, with photos, date and status. How a damage is assessed is for those involved and their insurer to decide, not the app. It can provide the note with its photos as a PDF for the insurer.
Yes. You enter only the crew sizes and vehicles you actually have, and casual helpers can be added for a single job. More vehicles and regular staff should be easy to add as the business grows.
There is no date yet. We are working on this idea; at launch we will tell you once, if you wish. How many people are waiting for an idea helps us decide the order in which we build.
The price is not set yet. It will be shown in CHF and be clear enough that a small business can decide without long deliberation. We will name a figure only once it is right.
No, signing up is non-binding. You receive a single message as soon as this idea becomes an app, and nothing else. We use your e-mail address for that alone; what we store is described in the privacy policy.

A scratch on a wardrobe during a move: what the Code of Obligations and industry terms say about reporting, deadlines and liability, and what a damage note can record.
6 min read

How small moving companies build a quote: rooms to m³ and hours, fixed price or by the hour, price limit, what a quote contains and what the Code of Obligations says.
6 min read
This idea is still being planned. Sign up and we will write to you once, when it becomes an app. Signing up is non-binding – no newsletter, no advertising.